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DealerStore Return and Cancellation Policy

DealerStore Return and Cancellation Policy

Below are the policies for returning or cancelling an order for a DealerStore website.

Note: These are not the return policies for automotive accessories purchased from a DealerStore website.

1. DealerStore's return policy

DealerStore will, at its discretion, allow for the return or replacement of any defective product within 60 days from the date of purchase. For recurring billing products, returns for more than one payment may be provided if requested within the standard 60 day return period. After 60 days all sales are final.

2. DealerStore's cancellation policy

Any DealerStore website owner may cancel their recurring billing subscription program at any time.  A cancellation means that no future installments are charged to the customer's account. Canceling a recurring billing product does not generate a refund.

3. The difference between a refund and a cancellation

If a DealerStore website owner requests a refund, the money for the requested transaction is refunded back to the customer. If the refund is for a recurring billing product, then the return policy allows for the most recent payment to be returned. Multiple payment returns can be provided as long as they are within the standard 60 day return period. A refund on a recurring billing product will also result in a cancellation.

If a DealerStore website owner requests a cancellation for their recurring billing product no future rebills will be charged to their account. Keep in mind, a cancellation will not generate a refund - it will only stop any future rebills. Please Note: Refunds can only be credited back to the account used to make the original purchase. If the original account has been closed, the purchase is not eligible for refund.

4. Abuse the return policy?

Customers requesting serial or repeated returns will be blocked from making further purchases.

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