DealerStore Return and Cancellation Policy
Below are the policies for returning or cancelling an
order for a DealerStore website.
Note: These are not the return policies for automotive
accessories purchased from a DealerStore website.
1. DealerStore's return policy
DealerStore will, at its discretion, allow for the return or replacement of any defective product within 60 days from the date of purchase. For recurring billing products, returns for more than one payment may be provided if requested within the standard 60 day return period. After 60 days all sales are final.
2. DealerStore's cancellation
Any DealerStore website owner may cancel their recurring billing
subscription program at any time. A cancellation means that no
future installments are charged to the customer's account. Canceling
a recurring billing product does not generate a refund.
3. The difference between a refund and a
If a DealerStore website owner requests a refund, the money for
the requested transaction is refunded back to the customer. If the
refund is for a recurring billing product, then the return policy
allows for the most recent payment to be returned. Multiple payment
returns can be provided as long as they are within the standard 60
day return period. A refund on a recurring billing product will also
result in a cancellation.
If a DealerStore website owner requests a cancellation for their
recurring billing product no future rebills will be charged to their
account. Keep in mind, a cancellation will not generate a refund -
it will only stop any future rebills. Please Note: Refunds can only
be credited back to the account used to make the original purchase.
If the original account has been closed, the purchase is not
eligible for refund.
4. Abuse the return policy?
Customers requesting serial or repeated returns will be blocked
from making further purchases.